Refund Policy

You are entitled to a complete refund if you are not satisfied with our certification class.Please call Dr. William J Manos at 818-419-5757 with the reason that you feel you deserve a refund.After 15 days following the last day of class no refunds will be issued.

Privacy Policy

Foodsafetyassociates.org collects customer information to enhance your shopping experience, but is committed to protecting your privacy.This privacy policy is intended to assist you in understanding what information we gather about you when you visit this Web site, how we use that information and what we do to safeguard it.

INFORMATION WE COLLECT ONLINE

USING PERSONAL INFORMATION WE COLLECT ONLINE

FOODSAFETYASSOCIATES.ORG E-MAIL

INFORMATION WE SHARE WITH THIRD PARTIES

PRIVACY OF CHILDREN ON OUR WEB SITE

LINKS TO OTHER WEB SITES AND SERVICES

UPDATES TO PRIVACY STATEMENT

QUESTIONS OR CONCERNS

MACHINE READABLE POLICY

SECURITY STATEMENT

INFORMATION WE COLLECT ONLINE

1. General Browsing Information

Foodsafetyassociates.org gathers navigational information during each visitor's use of our Web site.The process of gathering navigational information may include non-personally identifiable information, such as your domain type, browser version, service provider and Internet Protocol (IP) address.Such information tells Foodsafetyassociates.org about the use of our Web site by visitors, including the areas of our site that are most visited or the time of a last visit to a page on our site.It also tells us about the technical efficiencies of our site, such as the time it takes a visitor to connect to the site or to download pages from it.The navigational information helps us better understand a visitor's experience at Foodsafetyassociates.org and improve upon that experience by recognizing and delivering more of the features, services and products our visitors prefer.

2. Personal Information

Foodsafetyassociates.org may ask you to provide personal information at certain times, such as when you sign up for a class.The information we collect may include your name, address, e-mail address, order information, telephone number and credit card information.

USING PERSONAL INFORMATION WE COLLECT ONLINE

Foodsafetyassociates.org uses the personal information we collect from you to deliver services that you have ordered, to fulfill requests that you have created, to contact you in the event of scheduling changes, for verification purposes, to respond to your inquiries and to deliver services and information about our classes or Web site.

Food Safety Associates E-MAIL

Food Safety Associates e-mail allows you to receive exclusive information about special offers, events, new products and much more.If you are not already registered, simply complete our sign up form to receive these special messages.If at any time you would like to stop future delivery of Food Safety Associates e-mail, please follow the removal instructions located at the bottom of each message.Asking to be removed from Food Safety Associates e-mail will not prevent you from receiving e-mail communications relating to any online order you place at Foodsafetyassociates.org or to any other operational matters.

INFORMATION WE SHARE WITH THIRD PARTIES

We use third parties to help us provide services to you such as fulfilling orders, processing payments, monitoring site activity, maintaining our database and administering e-mails.Performing many of these tasks requires having access to and/or using certain personal information you provide.For example, you need to provide your name, address and credit card in order to make a purchase.

We add such information to a database.We use that database solely to carry out the business of Food Safety Associates.We do not sell or otherwise provide the information in the database to third parties except as described in this Policy, required by law or based on our good faith belief that it is necessary to comply with the law or to protect the users of our Web site or the public.

PRIVACY OF CHILDREN ON OUR WEB SITE

To ensure compliance with federal law, Foodsafetyassociates.org does not knowingly collect or maintain information provided by children under the age of 13.

LINKS TO OTHER WEB SITES AND SERVICES

For your convenience, our Web site may contain links to other sites.Links that appear on Foodsafetyassociates.org do not necessarily imply that we endorse or have any affiliation with the linked Web sites.Foodsafetyassociates.org is not responsible for the privacy practices or the content of such Web sites. We encourage you to review the separate privacy policies of each site you visit.

UPDATES TO PRIVACY STATEMENT

Please click here to view material changes, if any, made within the last thirty days with respect to categories of information collected at Foodsafetyassociates.org or material changes in how we use information collected at Foodsafetyassociates.org (whether a deletion or addition).If you are concerned about how your personal information is used, please visit our site often for this and other important announcements about Foodsafetyassociates.org.

QUESTIONS OR CONCERNS

If you have questions or concerns with respect to our Privacy Policy, please feel free to contact us.

MACHINE READABLE PRIVACY POLICY

Foodsafetyassociates.org has implemented a machine readable privacy policy.If your browser has the capability to interpret privacy policies using the standards developed through the Platform for Privacy Preferences Project (P3P), it will be able to detect this machine readable privacy policy.Due to the limitations in the process for creating a P3P machine-readable privacy policy, the machine-readable policy cannot describe the privacy practices of Foodsafetyassociates.org as precisely as in this written privacy policy.Thus, we would suggest that our visitors refer to the written policy to understand the privacy practices of Foodsafetyassociates.org fully.

SECURITY STATEMENT

Foodsafetyassociates.org takes the following types of security measures: use of technologies and policies such as limited access data-centers, firewall technology, Secure Socket Layer (SSL) certificate authentication and limitations on administrative access to our systems.It is also our policy not to send your credit card number via e-mail.

Foodsafetyassociates.org will accept orders only from Web browsers that permit communication through SSL technology.These include versions 4.0 or higher of Netscape Navigator, 5.01 or higher of Internet Explorer, 0.8 or higher of Firefox and 1.2 or higher of Safari.SSL is encryption technology that provides security for information transmitted over the Internet.

While we implement the above security measures on this site, you should be aware that 100% security is not always possible.

Testimonials

Food Safety Associates is excellent in providing my employees with the skills and the knowledge to pass the Certified Food Safety Manager exam for my managers. Dr. Manos was very clear and concise with his lectures. He was quick to explain any confusing aspect of the material to his students. He always had several examples to help put the rules into perspective. I also really appreciate the availability of the classes being offered several times throughout the year. Thank you for providing this terrific service for our community. –Jo, Restaurant General Manager

Dear Bill,
I would like to take this opportunity to personally thank you for the excellence and professionalism you demonstrated during the training of my employees and myself at your certified food handlers classes. Your professional approach, knowledge, and interactive method of instruction to all students make taking the class a pleasure to attend. I also want to thank you for always getting back with me in a timely manner; it's good to know one can reach out and get knowledge in a timely manner.
Thank you!
Sincerely,
–Jim, Owner

Hi, Thank you, for an informative and necessary class. It's a real eye-opener to people. They need to be aware of the potential hazards of contamination from foods. I learned a lot about food borne illnesses that I didn't know. The Instructor made the class interesting and fun, with examples and stories. Thank you again,
–Ronnie